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Tapping on desk] Hmm, tapping on your desk like this can be so annoying.In fact, any kind of tapping, because it is so distracting – in other words it breaks my concentration.
恩，敲桌子真的很烦人。事实上，敲什么东西都会分神。换句话说，它会分散我的注意力。
Well, that man decided to wear headphones to block out the sound. But for the person doing the tapping, how can they kick the habit – or stop doing it?Having a bad habit could be the sign of concentration or nerves or even boredom. So we should have some sympathy!
所以，那个员工决定戴着耳机屏蔽声音。但对于那些敲东西的人来说，他们该怎样停止习惯呢？养成坏习惯可能是注意力不集中、神经紧张、无聊乏味的标志。所以我们应该给予一些同情。
I do, but one thing I don’t have sympathy for is this habit being described by another office worker. See if you can hear what it is?
恩，但有一个习惯我绝不会同情。请听另一位员工的描述，看你能否听出它是什么。
Total jargon, yeah, yeah, it’s the whole language, invented to, sort of, put you off your game in a way.It’s completely exclusive and I don’t even think half the management know what they are talking about!
讲行话。没错，发明这种语言就是让你出局。它们专业性强，晦涩难懂，我想一半员工都不知道在说什么！
Yes, talking in jargon – these are words and phrases used by managers that don’t really have any meaning outside the workplace. It’s sometimes called ‘management speak’.And it’s this issue that is near the top of the list of the most annoying office habits. Jen, does your boss use any jargon?
没错，讲行话，也就是经理所用的单词及短语，它们在工作场所之外不具任何意义，有时也被称为管理语言。讲行话几近排在最令人讨厌的办公习惯之首。Jen，你的老板说行话吗？
I couldn’t possibly say, he might be listening – but there are phrases that get used generally.Have you heard of ‘thinking outside the box’ to mean to think imaginatively with new ideas instead of traditional ones?
我可不能说，万一他听到怎么办。不过话说回来，的确有一些惯用语。那你听过thinking outside the box吗？意思就是发挥想象力、想出新主意，而不用传统思维思考。
Yes, I have. And what about ‘going forward’ to mean in the future; and ‘to touch base’ meaning to discuss progress.I think workers get irritated by this jargon because it’s not how someone would normally speak.
恩，我听过。还有一些惯用语，比如going forward：在未来，to touch base：讨论进展情况。我想员工被行话激怒，是因为它们不是通常讲的语言吧。
OK Rob, what’s top of the list for annoying habits?
好了，Rob，最最令人讨厌的习惯是什么？
Well, the biggest bugbear – another way of saying irritation – is arriving late for meetings. That is annoying when you have made an effort to be punctual – on time.
恩，最惹人恼的是参会迟到，特别是在你努力准时却仍然迟到的时候。
I think some people are late because they’re having a water-cooler moment – you know, standing by the water-cooler discussing something trivial about what was on TV last night. That’s so annoying. You’d never catch me doing that!
但我认为有些人迟到是因为办公室闲聊。他们会站在饮水机旁，讨论昨晚电视上的不相干话题。真是烦人！你从没见我那样过吧？
Of course not, Jen. But if every office worker has a bugbear about their colleagues, who can sort out this tense office atmosphere and make everyone more tolerant – or willing to accept their habits?
当然没有，但假设每个办公室员工都对同事持有埋怨，那么谁能缓解这种紧张气氛，让大家更包容，接受彼此的习惯呢？
Charles Elvin is the Chief Executive of The Institute of Leadership and Management. Let’s find out who he thinks is responsible for this:
Charles Elvin是领导与管理研究所的行政长官。接下来一起听听他对负责人的看法：
Managers are part of the workforce too and their obligation is to try and address some of these issues.And to make sure they have those challenges that they’ve got, the things that annoy people, are addressed, that they’re resolved, that people can air their grievances properly.So it’s very important for managers to understand what people don’t like, but also managers don’t like a lot of this stuff as well.

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